Payment

Payment in Agbor Market Ltd

Agbor Market Ltd operates a trusted marketplace designed to support safe, seamless, and convenient transactions between buyers and vendors across Nigeria. Whether you're purchasing everyday goods or offering products as a vendor, our payment system ensures your money is handled securely and efficiently.

This guide explains how payments work on Agbor Market Ltd, the available payment methods, how vendors get paid, and the safety measures in place to protect all users.

 

1. Overview of Our Payment System

At Agbor Market Ltd, our goal is to make buying and selling as smooth and transparent as possible. Our platform supports transactions involving:

  • Physical products (e.g., electronics, clothing, groceries)
  • Digital goods (e.g., eBooks, vouchers)
  • Services (e.g., repairs, cleaning)
  • Subscriptions or recurring payments (if applicable)

We have integrated secure and modern payment gateways that allow users to choose from several payment methods while ensuring compliance with Nigerian financial regulations and international standards.

 

2. Accepted Payment Methods

We currently support the following payment methods for buyers:

a) Debit/Credit Cards

Buyers can pay using major cards, including:

  • Verve
  • Mastercard
  • Visa

Our card transactions are processed via a Payment Card Industry Data Security Standard (PCI DSS) compliant payment gateway, ensuring your card information is encrypted and secure.

b) Bank Transfer

We support secure bank transfers through integrated bank APIs and fintech providers. Upon selecting this option, customers are given a unique transaction reference and payment instructions.

c) USSD Payments

For users with limited internet access, we offer payment via USSD codes, compatible with most Nigerian banks. This option is fast, secure, and mobile-friendly.

d) Mobile Wallets and Fintech Platforms

We accept payments through supported mobile wallets and platforms like:

  • Opay
  • PalmPay
  • Moniepoint
  • Paga
  • Others as integrated

e) Pay on Delivery (Optional)

In select locations and for trusted vendors, we may allow a “Pay on Delivery” (POD) option. This feature is governed by strict verification processes to reduce fraud risks and ensure accountability.

 

3. Payment Process Flow (Buyers)

  1. Product Selection: A buyer selects one or more products and adds them to the cart.
  2. Checkout: At checkout, the buyer chooses a payment method.
  3. Payment Gateway: Upon confirming, they are redirected to a secure payment interface.
  4. Payment Confirmation: Once payment is successful, a confirmation is sent via email/SMS/app notification.
  5. Order Processing: The vendor is notified, and the order is prepared for delivery.
  6. Delivery & Completion: After a successful delivery, the transaction is marked as “completed.”

 

4. Payment Process Flow (Vendors)

For vendors, Agbor Market Ltd manages payment disbursement on a scheduled basis, usually after:

  • The product/service has been delivered or completed
  • A defined buyer protection period (e.g., 3 days after delivery) has passed

This approach reduces disputes and ensures quality service delivery.

Vendor Payment Schedule

  • Daily, Weekly, or Bi-weekly payouts (customizable)
  • Payment is made to the vendor's provided bank account
  • A detailed payout report is generated for transparency

 

5. Vendor Commission and Fees

Agbor Market Ltd sustains its platform through a commission-based model. When a sale is made, a small percentage is deducted from the vendor’s payout to cover:

  • Platform service fee
  • Payment gateway fee
  • Optional logistics or escrow services (if used)

The commission rate depends on the product category and agreement with the vendor (typically between 3% to 15%).

 

6. Refunds and Cancellations

a) Buyer-Initiated Refunds

Refunds may be processed if:

  • The item was not delivered
  • The item is defective or significantly not as described
  • The buyer cancels the order before shipping

Refunds are made to the original payment method or the buyer's Agbor Market wallet for future purchases.

b) Vendor-Initiated Refunds

If a vendor cannot fulfill an order (e.g., stock-out), they must cancel within a stipulated time. The buyer will receive a full refund.

c) Dispute Resolution

Agbor Market provides a support center to help resolve payment-related disputes. Buyers and vendors can both raise tickets and submit evidence. Our team aims to resolve all disputes within 3–5 working days.

 

7. Agbor Market Wallet (Coming Soon)

We are working on integrating a wallet system where users can:

  • Store refunds for future purchases
  • Transfer balances to their bank accounts
  • Receive cashback and promo credits

The wallet will enhance flexibility and allow for faster repeat purchases.

 

8. Security of Transactions

At Agbor Market Ltd, we prioritize payment security using:

  • SSL encryption across all pages
  • Tokenization of card information
  • Two-factor authentication (2FA) where applicable
  • Fraud detection systems
  • Partnerships with CBN-licensed payment providers

We do not store your credit/debit card information on our servers. All sensitive data is handled by certified third-party payment processors.

 

9. Escrow Protection System

To build trust, we operate an escrow-style protection model:

  • Buyer pays in advance
  • Funds are held securely
  • Vendor only receives payout after delivery confirmation
  • If a dispute arises, the funds are frozen until resolution

This model ensures fairness and minimizes scam risk.

 

10. Payment for Services and Subscriptions

For vendors offering digital services or subscription plans, payments can be set as:

  • One-time payments
  • Recurring monthly or yearly payments

Agbor Market automates recurring billing with customer authorization and provides an opt-out option before renewal.

 

11. Frequently Asked Questions (FAQs)

Q: Is it safe to pay online through agbormarketltd.com.ng?

Yes. All payments are processed using secure gateways, with multiple layers of fraud prevention and encryption.

Q: What happens if I pay but don’t receive the item?

You can file a dispute. The vendor’s payout will be paused, and we will mediate the case. If the issue is valid, you will receive a full refund.

Q: Can I pay with cash?

Yes, for eligible orders with Pay on Delivery. However, we encourage electronic payments for traceability and security.

Q: How long does it take for a vendor to receive payment?

Payments are typically released 3 days after successful delivery, unless there’s a complaint.

 

12. Contact Support

For any payment-related issues, contact our support team via:

📧 Email: info@agbormarketltd.com.ng
📞 Phone: +2349162535876
🌐 Live chat on https://www.agbormarketltd.com.ng

13. Conclusion

At Agbor Market Ltd, we understand that trust is the foundation of e-commerce. That’s why we’ve built a secure and transparent payment system that works for both buyers and vendors. From multiple payment options to dispute resolution and vendor payouts, every part of our platform is designed with safety, ease, and fairness in mind.

We are constantly improving our payment ecosystem to serve you better. Whether you’re shopping, selling, or subscribing, you can do so with confidence on agbormarketltd.com.ng.