Terms and Conditions

Terms and Conditions for Agbor Market Ltd

Welcome to Agbor Market Ltd (“Agbor Market,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.agbormarketltd.com.ng, our mobile application, and any services provided by Agbor Market Ltd (collectively, the “Services”).

Please read these Terms carefully. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not use our Services.

 

1. Introduction

Agbor Market Ltd operates as an e-commerce and retail platform facilitating the sale and purchase of various goods and services. Our platform connects buyers and vendors, offering tools for transactions, communication, delivery, and support. These Terms apply to all users including buyers, vendors, visitors, and subscribers.

 

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding contract
  • Not be barred from using our Services under applicable laws

By using Agbor Market, you represent and warrant that you meet all eligibility requirements.

 

3. User Accounts

3.1. Registration

To access certain features, you must create an account. When registering:

  • Provide accurate, complete, and up-to-date information
  • Keep your login credentials confidential
  • Notify us immediately if you suspect unauthorized access

You are responsible for all activities that occur under your account.

3.2. Vendor Accounts

Vendors must provide valid identification, business registration documents (if applicable), and bank details for payouts. We reserve the right to verify this information before approving or suspending vendor accounts.

 

4. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes
  • Violate any local, national, or international laws
  • Infringe on intellectual property or other proprietary rights
  • Transmit harmful code or engage in phishing or hacking
  • Mislead, impersonate, or defraud others
  • Sell prohibited or counterfeit goods
  • Abuse, harass, or threaten other users

We reserve the right to suspend or terminate accounts violating these rules.

 

5. Products and Services

5.1. Product Listings

Vendors are responsible for the accuracy and legality of products listed, including:

  • Descriptions
  • Pricing
  • Inventory status
  • Delivery timelines

5.2. Prohibited Items

You may not sell:

  • Illegal drugs
  • Weapons and explosives
  • Pornographic material
  • Stolen goods
  • Restricted medical supplies
  • Items violating intellectual property laws

We reserve the right to remove any listings that violate our policies or applicable laws.

 

6. Orders and Payment

6.1. Placing Orders

When you place an order:

  • You agree to pay the listed price, including applicable taxes and shipping
  • An order confirmation does not guarantee availability
  • Orders may be canceled for stock, pricing, or fraud concerns

6.2. Payment Methods

We accept:

  • Debit/credit cards
  • Bank transfers
  • Mobile money
  • Other methods as made available

All payments are securely processed through verified third-party payment providers.

6.3. Refunds and Disputes

Refund eligibility depends on the vendor’s policy and the nature of the product. Disputes must be raised within 7 days of delivery. We may mediate disputes but are not liable for transactions between buyers and vendors.

 

7. Delivery and Shipping

  • Vendors are responsible for timely fulfillment and delivery.
  • Delivery fees, timeframes, and tracking information must be clearly stated.
  • Agbor Market may provide or partner with logistics services.
  • Delivery delays caused by external factors (weather, logistics strikes, etc.) are not the responsibility of Agbor Market.

 

8. Returns and Exchanges

Returns are handled according to vendor policies and consumer protection laws. A return or exchange may be granted if:

  • The product is defective or damaged
  • The product does not match the description
  • The wrong item was sent

Buyers must submit return requests within the vendor’s stated return window.

 

9. Intellectual Property

All content on our website and app—including logos, text, graphics, images, and software—is the property of Agbor Market Ltd or its licensors. You may not use, copy, reproduce, or distribute this content without our written permission.

Vendors retain rights to their product listings, but grant us a non-exclusive, royalty-free license to display and promote their content on our platform.

 

10. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Services, you agree to our privacy practices.

 

11. User-Generated Content

Users may post reviews, feedback, and questions. You agree not to post:

  • False or misleading content
  • Obscene, offensive, or harmful material
  • Content that infringes on the rights of others

We may remove content that violates these guidelines or is reported by other users.

 

12. Third-Party Services

We may use or link to third-party services (e.g., payment gateways, delivery services). We are not responsible for their actions, content, or terms. Use of third-party services is at your own risk.

 

13. Account Termination

We reserve the right to:

  • Suspend or terminate your account for violation of these Terms
  • Remove content that violates our policies
  • Block access to the Services at our sole discretion

You may also delete your account at any time by contacting us.

 

14. Limitation of Liability

To the fullest extent permitted by law, Agbor Market Ltd is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Errors in listings or pricing
  • Shipping or product defects (vendor responsibility)
  • Unauthorized access to your account or data

Our total liability shall not exceed the amount paid by you for any product or service directly purchased from our platform.

 

15. Indemnification

You agree to indemnify